1. Who We Are
Hestia Smart Interiors (“HSI”, “we”, “us”, “our”) operates the website www.hsios.in and provides luxury interior execution services powered by the HSIOS™ platform. Our registered address is in Alibag, Maharashtra, India. Contact: hello@hsios.in
2. Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number when you submit a contact or enquiry form
- Project details (type, location, budget range) you share with us
- Communications sent via WhatsApp, email, or our website forms
- IP address, browser type, and pages visited (via standard server logs and analytics)
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and schedule consultations
- Provide and manage our interior execution services
- Send project updates, proposals, and relevant communications
- Improve our website and services through analytics
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Data Storage and Security
Your data is stored securely on servers located in India. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, or destruction. Form submissions are transmitted over HTTPS encryption.
5. Cookies and Analytics
Our website uses cookies and Google Analytics (GA4) to understand how visitors use our site. Analytics data is anonymised and aggregated. You may disable cookies through your browser settings, though some site functionality may be affected.
6. Third-Party Services
We use the following third-party services which may process your data under their own privacy policies: Google Analytics (analytics), WhatsApp Business (messaging). We are not responsible for the privacy practices of these third parties.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, email us at hello@hsios.in.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations — typically no longer than 7 years for business records. Enquiry data from non-clients is deleted after 12 months of inactivity.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via our website. The “Last updated” date at the top of this page reflects the most recent revision.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@hsios.in or call +91-8010234802.